A nugget of EMS organizational wisdom every day.#15 Stepping up I’ll just go ahead and tell the story. “Step up, tell the truth and take responsibility for your actions and all will be big medicine.” When I said those words I was the newly-minted director of a small Emergency Medical […]
Monthly Archives: June 2012
A nugget of EMS organizational wisdom every day. #14 Failure shouldn’t be a terminal process. We all make mistakes. Sometimes, as EMS leaders, the screw-ups are little ones that go unnoticed by anyone other than ourselves. And sometimes, they’re big, ugly – but not irreversible. You can correct the process. […]
A nugget of EMS organizational wisdom every day. #13 Leadership is a team sport. Last summer, our daughters Emma and Sophie played soccer in Stanstead. Stanstead is a small town. In Pointe Claire, where we used to live, there were more than 2,000 kids in the soccer program. In Stanstead, […]
A nugget of EMS organizational wisdom every day. #12 Leave the lights on. It is often the smallest gestures made by one individual to another that carry the most meaning. This is the story of one of those straight-from-the-heart acts. On my flight from Washington-Dulles to Burlington, Vermont I […]