A nugget of EMS organizational wisdom every day. #6 Look, listen & feel. Look, listen & feel. Those three words were ingrained into my consciousness a long time ago – long before I was ever charged with leading a team of emergency medical services [EMS] providers. And yet, sometimes the […]
emergency medical services
I’ll just go ahead and tell the story. “Step up, tell the truth and take responsibility for your actions and all will be big medicine.” When I said those words I was the newly-minted director of a small Emergency Medical Services department in suburban Montreal attempting to establish an organizational […]
Stanstead QC | Back when I was the newly-minted director of a small EMS service, my boss called me in for my six-month evaluation. He said, “I’ve got good news and bad news.” I told him to give me the bad news first. “As a leader you’re a real disaster.” […]
I am stubborn. My wife warned me not to try and change that lightbulb on my own. She told me I ought to ask our neighbour from across the street to lend me a hand. I waited for her to go over to one of her friends for tea and […]
“Each of us has a special contribution to make to the human world. Each of us is born with the package of assets, deficits, problems and blessings needed for that work. Each of us struggles to understand what our task is and how the package with which we have been […]